Only allow known trusted sources to establish Remote Access Support to your computer, and only when you have initiated that request.After LogMeIn announced to cease offering not-paid accounts, ISL Online, one of the leading providers of remote access and support products, would like to invite LogMeIn users to sign up for a non-obligatory and fully functional free trial of their remote desktop service. If you are contacted by an unsolicited, unverified, source asking you to set up Remote Access to your computer, utilize great caution to determine if an unwanted party may be trying to compromise your computer. We will not contact you, unsolicited, and ask to have access to your computer. Micro Center Technical Support requires you to contact us in order to request Remote Access Support.
In the wrong hands, these useful tools can be used maliciously to compromise your computer and the information contained on it. That being said, it is extremely important for the end user to understand that a trusted source is on the other end of the Remote Access Session. From there, your support technician will provide additional instructions as necessary.Ī word about computer security: Tools like Remote Access Support are very useful and necessary to efficiently troubleshoot problems that you may be having with your computer. In the LogMeIn Rescue text box, you will see Remote Control started by (Technician's Name).
Choose OK to allow the Rescue application to elevate the session.
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Enter that code into the specified field and then choose Connect to Technician. The phone support technician that you speak with will provide a 6-digit PIN code.
Under Additional Options choose Rescue by LogMeIn to connect remotely. Open your web browser and navigate to the Micro Center Tech Support page.Instructions for MacOS Users can be found below Instructions for Windows Users: The phone support technician can be reached at 61 to obtain your 6-digit PIN code. A phone support technician will determine if remote support is needed and will issue a 6-digit PIN code to begin the process. IMPORTANT: It is necessary to be at your computer AND speaking with a support technician by phone before being able to log in to remote support. This article will show that process and what to expect when establishing a remote access session with a technician.
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How to establish a Remote Session with Micro Center Tech Supportĭescription: Phone Support Technicians at Micro Center Tech Support have the ability to connect remotely with a customer's computer as long as that computer has access to the internet. Help options - 4 groups of items - 12 total selections PC Parts options - 11 groups of items - 49 total selectionsĮlectronics options - 11 groups of items - 54 total selectionsĪccessories options - 10 groups of items - 50 total selections
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